Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Ingleton | GPhC No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Ingleton is a GPhC registered online pharmacy weight loss clinic serving patients in Ingleton, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Ingleton is the data controller responsible for your personal information. We are registered with the General Pharmaceutical Council (GPhC No. 9012511) and operate as an online pharmacy weight loss clinic. If you have any questions about how we handle your data, please contact us using the details provided at the end of this policy.

2. Data We Collect

We collect personal and health-related information necessary to provide safe and effective pharmacy services. This includes:

Identity data: Full name, date of birth, and gender
Contact data: Email address, phone number, and delivery address
Health data: Medical history, current medications, weight, BMI, and information relevant to your weight loss treatment
Payment data: Billing information processed securely through our payment provider
Technical data: IP address, browser type, and website usage information collected via cookies

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatment and obtain pharmacist approval
To dispense and deliver your medication safely, with orders dispatched within 1 working day of pharmacist approval
To maintain accurate clinical records as required by pharmacy regulations
To communicate with you about your order, treatment progress, or any clinical concerns
To comply with our legal and regulatory obligations as a registered pharmacy
To improve our services and website experience

We rely on the following lawful bases for processing: contract performance, legal obligation, legitimate interests, and for health data specifically, the provision of healthcare treatment.

4. Cookies

Our website uses cookies to ensure it functions properly and to improve your browsing experience. Cookies are small text files stored on your device. We use the following types:

Essential cookies: Required for the website to operate correctly
Analytical cookies: Help us understand how visitors use our site so we can make improvements
Functional cookies: Remember your preferences to personalise your experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell or rent your personal data. We may share your information with trusted third parties only where necessary:

Delivery partners: To dispatch and deliver your medication to your address
Payment processors: To securely handle your transactions
IT and platform providers: Who support our website and clinical management systems
Healthcare professionals: Where clinically necessary or required for your care
Regulatory bodies: Such as the GPhC or NHS, where required by law

All third parties we work with are required to handle your data securely and in accordance with UK GDPR.

6. Data Retention

We retain clinical and personal records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised. Payment records are retained only for as long as legally required.

7. Data Security

We take the security of your personal data seriously. We use appropriate technical and organisational measures, including encryption and secure access controls, to protect your information from unauthorised access, loss, or disclosure.

8. Contact Us

If you have any questions about this privacy policy, wish to access your data, request a correction, object to processing, or make any other data-related enquiry, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009

Email: info@pharmacyweightloss.co.uk

You also have the right to raise a concern with the relevant supervisory authority if you believe your data has not been handled correctly.